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CE-4700 at Golden Bay Realty in Singapore
 

Summary of the story

Country The Republic of Singapore
Distributor Oshika Singapore Pte Ltd
User GOLDEN BAY REALTY PTE LTD
Location Orchard Towers Shopping Center


Type of business and profile of user

A company that deals in the buying and selling of properties

Model Name : CE-4700
(PTCS Time Calculation System)


Installation Date: November 11th, 1999

System Configuration

Parking fee is computed by "Time" tracking. The entry time is recorded when an entry ticket is retrieved from the ticket dispenser. Before leaving the car park, the cashier registers the time of entry and the parking fee is computed. Upon pressing the finalization key on the ECR, the "Exit" barrier is opened by the ECR which is connected by wire to the barrier.


Entry Point


Exit Point

 

History of Singapore car parking facility

Before 1989, a competitor dominated the car parking system market because:

  • Long experience since 1979.
  • They had built-up and enjoyed cordial relationship with all major car parking owners.
  • No other vendor had the car parking system.
  • Market share was 100%.

As they are dominant, it is possible to command very high selling price and reap high profit margines.
Due to lucrative profit, OSHIKA sets eyes on this market segment when CASIO Japan launched such system in 1989.
Knowing full well of difficulty and treading on new ground, had to know how the system works first before competing

Investigation before selling the product

  • To study the major car park operations
  • To patronize and collect all type of parking receipts
  • To understand their calculations and conditions
  • To find out both good and weak points
Result of Investigation
  • 30 percentages of car parking has less than 100 lots.
  • Entry tickets are either issued manually or from auto ticket dispenser which the cost is expensive.
Also the management cost is high :
  • Tickets costing ($ 0.15 for 10 pcs)
  • Maintenance
  • Operation
What was the problem with the user's system?
  • When a car enters a car park, it needs a ticket dispenser or a ticket warden to issue entry tickets. This makes operating cost expensive

What was the specific proposal to the user?
How did the user decide?

CE-4700 car parking system whose cost is cheap and its function practical was introduced to the market.

Customers realizes :

  • Unexpected increase of revenue from 15% for some to 150% for others. (Cashiers can't abuse at will.)
  • Substantial cuts of the operating cost.
  • More gains and less expenses beget the better profit.
  • Much better control over the operation and the improved security.
  • Customers are willing to introduce their other sites for standardization (Ink-ribbons, paper-rolls and reports)
Improvement with the CASIO product
  • Words spread that this system works well.
  • Other car parking facilities begin to notice and refer the existing system.
  • It takes advantage of the rising interest in the market and the user capitalizes on it.
  • Took advantage of the rising interest in the market and capitalized on it

Oshika car number tracking system

It is possible to install Oshika's system in car parks which has "Entry" and "Exit" points in different locations for both "Time" or "Car no." tracking. However, for "Car no." tracking, a camera at the "Entry" point is required to relay and display the car no. in a monitor in the cashier's booth at the "Exit" point. After the cashier registers the car no. into the ECR, the "Entry" barrier is opened by the ECR which is connected by wire to the barrier. Before leaving the car park, the cashier registers the time of entry or the car no., depending on which tracking type used, and the parking fee is computed. Upon pressing the finalization key on the ECR, the "Exit" barrier is opened by the ECR which is connected by wire to the barrier.


Monitoring of the car number (Entry Point)