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Summary
of the story
| Country |
Kuwait |
| Distributor |
Al-Jazira Int. Group for Electronics Co. W.L.L. |
| User |
Fuddruckers Restaurant |
| Location |
Kuwait City, Hawalli, Al-Dahia, Jabria & Kuwait Airport |
Type of business and profile of user
One of the most popular chains of restaurants in Kuwait having 5 outlets in key locations.
 
Model Name : QT-2100
Installation Date : January 2004
System Configuration
- 5 units of QT-2100 are connected via in-line system.
- 5 units of UP-350 / Receipt Printer
- 3 units of UP-250 / Kitchen Printer
- CV-10 linked with customer's own Back Office Software.
What was the problem with Fuddruckers Restaurant?
Fuddruckers were using competitor model in the beginning but were not satisfied with its functions and local technical support. Due to increasing of number of customers day by day, they were looking for system with more functions and fast printing capabilities.
Then they switched to QT-2100 machine and are running in their outlets for quite a long period and were much satisfied by its functions and local support.
Proposals to Fuddruckers Restaurant
- Fast printing of customer receipt and kitchen orders Clerk interrupt system Waiter table assign (max. table 90)
- Large LCD screen with multi-lines for easy reading
How did Fuddruckers Restaurant decide to introduce Casio QT-2100?
Al-Jazira made a full live in demo at customerfs site and explained to them the new features of QT-2100 such as multi-line LCD Screen, fast printing capabilities...etc.
Moreover Fuddruckers Restaurant were much satisfied with Al-Jazira's after sales service and technical support given to them for their QT-2100 system.
Al-Jazira also can offer the competitive price.
Improvement of Fuddruckers Restaurant business after using the CASIO product
Fuddruckers Restaurant satisfied with high speed printing capabilities of QT-2100, Zero error and Large LCD screen.
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