|
Summary
of the story
| Country |
Lebanon |
| Distributor |
Electronic
Office Supply |
| User |
Chamsinne
Bakery |
| Location |
Nine
branches all over the Lebanese territories |
Type of business
and profile of user
- CHAMSINNE
Bakery is one of the leading and oldest bakeries chains in Lebanon,
they have nine branches distributed all over the country.
Model Name:
Installation
Date:
System Configuration
- Total 7
units of TK-T500 were installed.
One unit is located for every branch.
- One back
office program in the main branch linked to TK-T500 system.
What was
the problem with CHAMSINNE BAKERY?
- They were
using competitor touch screen model. However, in a short period
they started facing many problems especially bad support for this
model. They decided to change the model from the competitor model
to CASIO cash register "TK-T500".
Proposals to
CHAMSINNE BAKERY
- EOS's proposal
was to install a fast and very practical system. This is the system
which the user needed for CASIO cash register.
How did CHAMSINNE
BAKERY decide to introduce Casio TK-T500?
- The main
reason was that he was used to a high quality service that the
competitor was not providing.
- High speed
printing and easy to see the receipt by TK-T500 thermal printer
satisfies the requirement of CHAMSINNE BAKERY.
Improvement
of CHAMSINNE BAKERY's business after using the CASIO product
- Customer
satisfies with the machine's performance, EOS's training, installation,
and service. TK-T500's installation improves the customer job.
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