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Summary
of the story
| Country |
The Republic
of Philippines |
| Distributor |
Abenson
Sales Corporation |
| User |
Tropical
Forest Restaurant |
| Location |
Rizal Park
(Luneta), Manila |
Type of
business and profile of user
- Owners
of several types of restaurants, KTVs and fastfoods
- New steak
and grill restaurant
- User for
Casio TK2300 and QT2000
  
Model Name:
QT-7100
Installation Date: October, 1999

Customer's
Requirements
- Functional
and aesthetic solutions
- The total
cost must be lower than their budget.
- Easy installation
and maintenance
- Similar to
American type restaurants like TGI Friday's
- Good technical
support for the vendor
- User friendly
application software
- Inventory
management up to ingredient level
- No cash drawers
What was the
specific proposal to the user? (Hardware)
- 5 Casio QT-7100
touchscreen terminals
- 7 low priced
dot matrix receipt and kitchen printers
- 5 magnetic
card readers (MCRs)
- 2 IBM Netfinity
main server and backup server
- Network cabling,
hubs and NIC cards

What was
the specific proposal to the user? (Software)
- PixelPoint
2000 main and WS POS
- PixelPoint
2000 backoffice license
- PixelPoint
2000 tabletime reservation
- Windows NT
LAN operating system
- Windows 98
local operating system
How did the
user decide?
- The customer
of ABSCOR is very satisfied in use of CASIO ECR/POS products.
- Complete
solution from front end POS to back-end server
- Within their
budget
- Innovative
payment scheme
- Comprehensive
training
- Good after
sales support
Improvement
with the CASIO product
- User is satisfied
for QT-7100 System.
- First installation
of Casio touchscreen system for ABSCOR
- Potential
demand for their other soon-to-be opened restaurants
- Technical
experience learned by our technical people

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