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QT-2000 at Crowded beach house
 

Summary of the story

Country Australia
Distributor  
User Elwood Beach House
Model QT-2000

Crowded beach house

Elwood Beach House's celebrity owners have turned the Melbourne venue into a food concept popular with young families by day and a more grown-up audience at night.

Crowded House drummer Paul Hester and Black Sorrows singer Joe Camilleri have a new outlet for their creative energy - Elwood Beach House.
It's a venue of a different kind for the two musicians. Not the usual late-night seedy band venue, this time around its a bright bayside venue with a children's playground. Come again. Musicians? Playground?
Elwood Beach House manager, Jason Rowbottom, says the playground has successfully delivered a daytime family audience to the venue. But anyone who knows anything of the history of this site wouldn't be surprised what direction it took - only three years ago it was a bowling club with a small tea house attached.
Rowbottom says the transformation of the venue is still a work in progress. Although the
110-seat venue has already hosted some weddings and BBQs, it hasn't been aggressively marketed, something Rowbottom intends to change along with the evening meals - extending night-time trade from summer only to year-round.

Rowbottom, who has a background in nightclub management, is conscious of keeping in touch with the operation from a central command point.
"There was a duplicate document system which was the worst thing I've ever seen... orders would get lost, especially on weekends when we are busiest. So we installed a Casio QT-2000 Hospitality System."
Rowbottom says the Casio system is excellent, especially for businesses with a high volumes, a point-of-sale system where floor staff punch in from one of four terminals scattered around the dining area. Rowbottom argues it improves the service and, because staff aren't running from the kitchen to tables, saves wages on runners. The system also enables him to oversee individual staff sales performance and keep in touch with stock levels. It seems the relaxed Aussie beach hut has gone high-tech.