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QT-7300 at Gray's Food
 

Summary of the story

Country U.S.A
Distributor CASIO INC / Miken Technologies, DBA CRS Rockford
User Gray's Food
Location 1414 South Main Street Rockford, IL. 61102

Type of business and profile of user

  • Gray's Foods has a chain of 6 Grocery Stores associate with Fleming Warehouse.
    This is Gray's 3rd QT7300 / SMS installation.
 

Model Name: QT-7300 / CASIO SMS Software

Installation Date: May 2003

System Configuration

< 7 Lanes (Units) of QT-7300 with >

  • Magellan 8500 Scale Scanners
    Megellan is a fixed, in the counter scale/scanner combination. The built-in scanner has a large grid laser pattern that picks up any bar code swiped through that grid. Normally, items that are scaleable do not have bar codes, so the operator places on the scanner/scale's glass and rings up the item requiring the weight.
  • Concord EFS POS Pads for Credit authorization
    This is an EFT system that does credit, debit, Electronic Food Stamps and check verification. Concord is a processing provider that can link to many different banks for the above services.
  • DL-5100 Cash Drawers
  • TM-H6000 Printers
< 2 units of IT-700 Hand Held Terminals used for >
  • Receiving
  • Inventory
  • DSD
    DSD means Direct Store Delivery, as merchandise is taken off the trucks at the store it is scanned by the IT-700 (invoice number and other pertinent data is also entered) and the data is sent real time to the store's server and the inventory count is updated automatically.
  • POS functions
    Items can be entered as if they sold on the IT-700, the screen layout is not the same as the QT-7300's screen but items still can be sold via the IT-700.

< 2 units of Work Station >

< 1 unit of Barcode Blaster for Label Printing >

< 1 unit of Server >

 

What was the problem with Gray's Food system?

  • Outdated and old, the prior system was the other maker models.
Proposals to Gray's Food.
  • Touch screen technology and the hand held interface.
 

How did Gray's Food decide to introduce Casio QT-7300?

  • It was based on the Casio name, the dealer's outstanding reputation and the features of the system.
Improvement of Gray's Food business after using the CASIO product
  • They now had with Casio state of the art products, more control, better software offerings and flexibility.