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Summary
of the story
| Country |
Kuwait |
| Dealer/System
Integrator |
Al-Jazira
Int. Group for Electronics W.L.L. |
| User |
Sulaibiya
Co-operative Society |
| Location |
Sulaibiya,
Kuwait |
| Terminal |
CE-7000 |
Type of
business and profile of user
Sulaibiya
Co-operative Society is one of the big Supermarkets in the State
of Kuwait having 12 branches in the key business areas.
More than 1,000 customers visit the Co-operative Society on a
daily average basis and currently the Co-operative Society is
having more than 5,000 shareholders.
Model Name:
CE-7000 SUPERBOARD II
Installation
Date:
System Configuration
- 23 Units
x CE7000/DL+SPBII
What is the
problem with their system?
They were using
CASIO 4100SR for the past several years and because of increasing
numbers of daily visitors and shareholders they decided to upgrade
their POS system.
Proposals
to the user
Shareholder
function using Superboard and one receipt format (carrying the
following shareholder information in each customer receipt such
as " PREVIOUS BALANCE, CURRENT PURCHASE & NEW BALANCE" as they
proposed).
How
did Sulaibiya Co-operative Society decide to introduce Casio CE-7000
Superboard II?
The
reputation reliability of CASIO in the market is our major factors
than the competitors, they were using CASIO model before installing
the new CE7000+SPBII system. Moreover, the excellent after sale
service is also a strong factor for customer to choose CASIO without
a second thought.
Improvement
with the CASIO product
The lead time to complete a transaction has been reduced considerably
and it helped them to satisfy all their daily customers. Also,
the one receipt format (Prev. Balance, Current Purchase & New
Balance) gives the shareholder customers to keep a track on their
purchases at a glance. Also, the top-management of the co-operative
society and the shareholders are satisfied with the overall performance
and detailed shareholders report generating by the CE7000+SPBII
System.
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